Privacy Policy

This Privacy Policy explains how LinguaLift handles personal data when visitors use gemaxlepoem.hair, make course inquiries, or take part in small-group language courses and related services.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Privacy email
info@gemaxlepoem.hair
Telephone
+1 809-310-1864
Mailing address
Calle 5 Villa Montellano, Puerto Plata
Privacy contact
User Rights

Your Rights

Subject to legal limits, individuals may request access to their data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Requests involving course administration or payment records may be limited where retention is required.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To exercise a privacy right, a person should send a clear request using the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify identity and will respond within a reasonable period under applicable law.

Requests are reviewed before action is taken to confirm identity and protect data security.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, enrolment, lessons, payments, records, and legal obligations. After that period, data is deleted, anonymized, or archived in a restricted form where retention is still required.

Retention is based on the purpose for which the data was collected and any legal or accounting duty that applies.
Policy Updates

Policy Changes

When we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date unless a different notice period is required by law.

The policy may be revised to reflect legal, operational, or technical changes.
01 · Purpose

Why We Use Data

We use personal data to respond to inquiries, assess course level, match learners to suitable groups and timetables, confirm terms, manage enrolment, deliver scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate the website, and meet legal or accounting obligations.

Processing is limited to the ordinary operation of the website and course services.
02 · Sharing

Service Providers

We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, online learning, and technical maintenance. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Operational partners receive only the information needed to perform their role.
Data category

Data We Collect

We may process identification and contact details, course and level information, scheduling preferences, payment-related records, communication content, and technical data such as device and usage information. Where needed for course administration, we may also process information provided during level screening, progress review, and lesson coordination.

The categories collected depend on whether a person makes an inquiry, enrols, or uses online lessons.
Collection source

How We Collect Data

We collect data from course inquiries, enrolment forms, contact messages, booking requests, online consultations, lesson participation, and progress-related interactions. We may also receive limited technical data from the website and online learning tools used to support scheduling and delivery.

Some information is entered directly by the user, while other data is created during normal service use.
Cookie usage

Cookies We Use

We may use essential cookies to support site security and core functionality, preference cookies to remember settings, and analytics cookies to understand how the site is used. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless deleted earlier.

Cookie use is limited to operational, preference, and basic analytics functions where enabled.
User control

Cookie Controls

Users can manage cookies through their browser or device settings and may clear stored cookies at any time. Where the site provides a cookie preference tool, users may use it to adjust non-essential settings. Blocking certain cookies may reduce the availability of booking, login, or preference features.

Browser settings and device controls may limit non-essential cookies, but some site functions may be affected.